Steps to reinstall Mcafee products (FOR HELP CALL US ON OUR TOLLFREE NO.1-800-862-6504)

1. Uninstall your McAfee home user products using Add/Remove Programs in the Windows Control Panel:
   
   Windows 8 Users
   1. Close all McAfee program windows.
   2. In the Start screen, type Programs and Features. (If it is not visible, click Settings in the list on the right.)
   3. Click Programs and Features in the list on the left.
   4. Select McAfee SecurityCenter.
   5. Click Uninstall and follow any on-screen prompts.
   
   
   Windows 7 and Vista users
   1. Close all McAfee program windows.
   2. Click Start, Search, type Programs and Features, and click Go.
   3. Double-click Programs and Features.
   4. Select McAfee SecurityCenter.
   5. Click Uninstall and follow any on-screen prompts.
      
       
   Windows XP users
   1. Close all McAfee program windows.
   2. Click Start, Settings, Control Panel.
   3. Double-click Add or Remove Programs.
   4. Select McAfee SecurityCenter.
   5. Click Remove and follow any on-screen prompts.
      
       
2. Download and run the McAfee Consumer Product Removal (MCPR) tool:
   1. Download the MCPR tool from: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp and save it to a folder on your computer.
      
      IMPORTANT: The MCPR tool is updated periodically when new products and updates are released. Always download a new copy of the MCPR tool before using it to uninstall your product.
        
   2. Navigate to the folder where you saved the file, and double-click MCPR.exe. 
   3. When you see the User Account Control dialog box, click Yes.
   4. At the McAfee Software Removal screen, click Next.
   5. At the End User License Agreement (EULA) dialog box, click Next to accept the agreement.
   6. When prompted, type the Captcha information, which is case-sensitive, to validate to application security, and then click Next.
      • If you have Family Protection installed, type your Administrator user name and password and click Next.
      • If you cannot authenticate, follow the on-screen instructions to obtain an uninstall code. If you do not have Family Protection installed, you will not receive this authentication prompt.
   7. When you see the message CleanUp Successful, restart your computer. Your McAfee product will not be fully removed until after the restart.
      
      IMPORTANT: If you see the message Cleanup Unsuccessful, save your MCPR log files for analysis by Technical Support:
       
      1. At the Cleanup Unsuccessful dialog box, click View Logs. Your troubleshooting log opens in a Notepad window.
      2. Click File, Save As, and save the file to your Desktop. Name the file MCPR_date.txt (for example, MCPR_Jan10_12.txt).
      3. Contact McAfee Technical Support and provide the log file to your technician for troubleshooting.
      4. Confirm that all McAfee products have been removed from your computer.
          
3. Re-install your McAfee products.
   
   NOTE: Refer to the instructions from the partner that you purchased your McAfee consumer product from, or re-install using the following partner links:
• If you purchased your software directly from McAfee, go tohttps://home.mcafee.com/Secure/Protected/Login.aspx to log in and download your software.
• AT&T users, go to https://uversecentral1.att.com/uvp/myhome/mam/ISS/.
• Cox users, go to http://www.cox.net.
• DELL users, go to https://us.mcafee.com/root/login.asp?affid=105.
• MSN users, go to http://membercenter.msn.com.
• AOL users, search on keyword: Safety (http://daol.aol.com/safetycenter). On the AOL Safety & Securitypage, click Download Now.

FOR HELP CALL US ON OUR TOLLFREE NO.1-800-862-6504

Source By : service.mcafee.com